The Department is committed to respecting the privacy of people who visit its website. Therefore, the Department does not automatically gather personal information like name, phone number or email address. This information can only be obtained when the individual gives it through email or by entering this information in the feedback form (found on the Contact Us page).
All personal information created, held or collected by the Department is protected by the Access to Information and Protection of Privacy Act. This means that at any point of collection you will be asked for consent to collect your information or be advised of the authority for such collection. You will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
The Department uses software programs to monitor network traffic to identify unauthorized attempts to upload or manipulate information, or otherwise cause damage.
This software automatically collects the following information:
- Internet Protocol Address (a unique number that identifies to a specific machine that is attached to the Internet);
- date and time of the visit;
- pages and files visited/downloaded; and
- type of operating system and browser used to access the site.
The Department makes no attempt to link these addresses with the identity of the individuals visiting its website, unless an attempt to damage the website has been detected. The collected information may be used to improve web content and security.
Visitor information is not disclosed to anyone except Department personnel who need the information to carry out responsibilities of their job. Any further disclosure of the personal information given to the Department by email (or submitted through the feedback form) will be subject to the Access to Information and Protection of Privacy Act.